Shipping policy

Nothing can spoil a special occasion or event like an unexpected shipping delay. For this reason, we strongly recommend expedited shipping because we understand the importance of on-time delivery for birthdays, anniversaries, holidays and any other special occasions. Shipping couriers do not guarantee delivery dates and unexpected delays do occur, which are unfortunately outside of our control. To ensure delivery ahead of the required date, we offer overnight and 2 day shipping for US shipments and several options for international orders.


HANDLING PERIOD

Please note that all of our catalog items except build a ring orders require a 1-5 business day handling time before shipment. The time period depends on the item. One of a kind, in-stock pieces ship within 2 business days, while non-custom pieces that we craft in our shop will ship within 5 business days. Build a ring orders require 7-12 business days handling time before shipment. Please allow additional time for added services such as resizing, engraving, and appraisal.

USA SHIPPING

FREE STANDARD SHIPPING -

Standard shipping service through the post office delivers packages within 1 week in most cases, however delays do occur, particularly in winter months and over holidays. We have no control over post office delivery times. Please contact us to request expedited shipping to avoid delays.

EXPEDITED SHIPPING OPTIONS (signature REQUIRED)-

USPS First Class* usps Free
UPS Two Day* ups/fedex $35
UPS Overnight* ups $59
*Delivery times are advertised by the courier which does experience occasional delays. We strongly recommend to order faster shipping service than needed to ensure on time delivery by the courier. We do not guarantee the accuracy of the couriers advertised delivery times.


INTERNATIONAL SHIPPING

USPS Priority Mail International
(Orders valued under $2k USD only)

 $55 2 weeks to 3 months
 Includes tracking and signature. We can't guarantee shipping times with this service. Canada and select European countries
UPS Worldwide Express Saver with Signature $119-$159 depending on location about 2-5 days to arrive Superior tracking, requires signature, highest level of security Worldwide*

* Exceptions Apply. We reserve the right to refuse to ship to any area perceived to be a higher shipping risk.

- Russia & China - Express mail only, Russia and other remote parts of the world may take longer than three weeks.

- France - UPS Worldwide Express Saver with Signature only

- USPS Priority International has been experiencing delays of up to several weeks due to Covid-19 and a large volume of shipments.